/* Marco del sistema: barra superior + menu lateral con etiquetas.
   Se carga despues de app.css/channels.css. El acento (--green) lo define
   cada pagina segun el canal; la barra superior es siempre neutra. */

:root{
  --sys-topbar-bg:#0f1f24;
  --sys-topbar-fg:#cdECE4;
  --sys-nav-bg:#ffffff;
  --sys-nav-line:#e4e9e7;
  --sys-nav-fg:#41504a;
  --sys-nav-muted:#8a968f;
}

.shell{display:flex;flex-direction:column;height:100vh;overflow:hidden;background:#fff}
.shell-body{flex:1;display:flex;min-height:0}

/* --- Barra superior --- */
.topbar{
  height:52px;flex:none;display:flex;align-items:center;justify-content:space-between;
  padding:0 18px;background:var(--sys-topbar-bg);color:var(--sys-topbar-fg);
  border-bottom:1px solid #0a171b;
}
.topbar-brand{display:flex;align-items:center;gap:10px;font-size:15px;letter-spacing:.3px;color:#eef6f3}
.topbar-brand b{font-weight:700}
.topbar-brand .brand-mark,.login-brand .brand-mark{
  width:28px;height:28px;border-radius:8px;display:grid;place-items:center;flex:none;
  background:linear-gradient(135deg,#e5262d,#9b0f14);color:#ffffff;font-weight:900;font-size:14px;
}
.topbar-meta{display:flex;align-items:center;gap:14px;font-size:12px}
.env-badge{
  font-size:10px;font-weight:800;letter-spacing:1.2px;padding:4px 9px;border-radius:6px;
  border:1px solid transparent;
}
.env-badge.env-local{background:#3a2e05;color:#ffd764;border-color:#5c4a0c}
.env-badge.env-prod{background:#3a0d0d;color:#ff9a9a;border-color:#5c1414}
.topbar-user{display:flex;align-items:center;gap:7px;color:#bcd6ce}
.topbar-user::before{content:'';width:7px;height:7px;border-radius:50%;background:#31d58b}
.topbar-logout{margin:0}
.topbar-logout button{
  border:1px solid #2c4a4f;background:transparent;color:#9fc3ba;border-radius:7px;
  padding:5px 11px;font-size:11.5px;font-weight:600;cursor:pointer;
}
.topbar-logout button:hover{background:#17323a;color:#eef6f3}

/* --- Pantalla de login --- */
.login-screen{
  min-height:100vh;display:grid;place-items:center;padding:24px;
  background:var(--sys-topbar-bg);
  background-image:radial-gradient(circle at 30% 20%,#173036 0,transparent 55%),radial-gradient(circle at 80% 90%,#12262b 0,transparent 50%);
}
.login-card{
  width:100%;max-width:360px;background:#fff;border-radius:16px;padding:32px 30px;
  box-shadow:0 24px 60px rgba(0,0,0,.35);display:flex;flex-direction:column;
}
.login-brand{display:flex;align-items:center;gap:9px;font-size:15px;color:#1a2723;margin-bottom:20px}
.login-brand b{font-weight:700}
.login-card h1{margin:0 0 4px;font-size:20px;color:#1a2723}
.login-sub{margin:0 0 20px;font-size:13px;color:#6b7972}
.login-card label{
  font-size:10px;font-weight:800;letter-spacing:1px;text-transform:uppercase;
  color:#95a09a;margin-bottom:6px;
}
.login-card input{
  border:1px solid var(--sys-nav-line);border-radius:9px;padding:11px 12px;font:inherit;font-size:14px;
  outline:0;background:#fff;margin-bottom:16px;
}
.login-card input:focus{border-color:#17a568;box-shadow:0 0 0 3px rgba(23,165,104,.15)}
.login-btn{
  border:0;background:#17a568;color:#fff;border-radius:9px;padding:12px;font-size:14px;font-weight:700;
  cursor:pointer;margin-top:4px;
}
.login-btn:hover{background:#128f59}
.login-error{
  background:#fdecec;color:#b42318;border:1px solid #f3c6c2;border-radius:9px;
  padding:10px 12px;font-size:12.5px;margin-bottom:16px;
}
.login-foot{
  display:flex;align-items:center;gap:8px;margin-top:20px;padding-top:16px;
  border-top:1px solid var(--sys-nav-line);font-size:11px;color:#95a09a;
}

/* --- Menu lateral --- */
.sidenav{
  width:210px;flex:none;background:var(--sys-nav-bg);border-right:1px solid var(--sys-nav-line);
  display:flex;flex-direction:column;padding:14px 10px;gap:2px;overflow:auto;
}
.nav-section{
  font-size:10px;font-weight:800;letter-spacing:1.4px;color:var(--sys-nav-muted);
  text-transform:uppercase;padding:14px 10px 6px;
}
.nav-section:first-child{padding-top:4px}
.nav-item{
  display:flex;align-items:center;gap:11px;padding:9px 10px;border-radius:9px;
  text-decoration:none;color:var(--sys-nav-fg);font-size:13.5px;font-weight:500;
  border-left:3px solid transparent;
}
.nav-item i{font-style:normal;font-size:16px;width:18px;text-align:center;color:var(--sys-nav-muted)}
.nav-item span{flex:1}
.nav-item:hover{background:#f2f6f4}
.nav-item.active{
  background:color-mix(in srgb,var(--green) 12%,transparent);
  border-left-color:var(--green);color:#18231e;font-weight:600;
}
.nav-item.active i{color:var(--green)}
.nav-item.disabled{color:#aab4ae;cursor:not-allowed}
.nav-item.disabled i{color:#c6cec9}
.nav-item.disabled:hover{background:transparent}
.nav-item em{
  font-style:normal;font-size:9px;font-weight:800;letter-spacing:.8px;text-transform:uppercase;
  background:#eef1ef;color:#93a09a;padding:3px 6px;border-radius:5px;
}
.nav-foot{margin-top:auto;padding:12px 10px 4px;font-size:11px;color:var(--sys-nav-muted);line-height:1.5}

/* --- Pantalla de canal desactivado --- */
.channel-off{
  flex:1;display:grid;place-content:center;justify-items:center;text-align:center;
  padding:40px;color:#5b6b64;background:#f3f7f5;
}
.channel-off .icon{
  width:64px;height:64px;border-radius:18px;display:grid;place-items:center;font-size:30px;
  background:#e5ebe8;color:#93a09a;margin-bottom:18px;
}
.channel-off h2{margin:0 0 6px;color:#21302a;font-size:20px}
.channel-off p{margin:0;max-width:420px;line-height:1.6;font-size:13.5px}
.channel-off code{background:#e6ece9;padding:2px 6px;border-radius:5px;font-size:12px}

/* --- Pagina Entorno --- */
.env-wrap{flex:1;overflow:auto;padding:30px 34px;background:#f3f7f5}
.env-wrap h1{margin:0 0 4px;font-size:22px;color:#1a2723}
.env-wrap .sub{margin:0 0 24px;color:#6b7972;font-size:13px}
.env-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(280px,1fr));gap:16px;max-width:960px}
.env-card{background:#fff;border:1px solid var(--sys-nav-line);border-radius:12px;padding:16px 18px}
.env-card h3{margin:0 0 12px;font-size:12px;letter-spacing:1px;text-transform:uppercase;color:#8a968f}
.env-row{display:flex;justify-content:space-between;gap:14px;padding:7px 0;border-top:1px solid #eef2f0;font-size:13px}
.env-row:first-of-type{border-top:0}
.env-row span{color:#6b7972}
.env-row b{color:#25332e;font-weight:600;text-align:right;word-break:break-word}
.pill{font-size:11px;font-weight:700;padding:3px 8px;border-radius:20px}
.pill.on{background:#e5f6ee;color:#087747}
.pill.off{background:#fdecec;color:#b42318}

/* =========================================================================
   Reporte de Mensajes (mensajes.php)
   ========================================================================= */
.msg-report{--c-in:#17a568;--c-out:#3b82f6}
.msg-report h1{margin:0 0 4px;font-size:23px;color:#16231e}
.msg-report .sub{margin:0 0 18px;color:#6b7972;font-size:13.5px;max-width:640px}

.report-legend{display:flex;flex-wrap:wrap;gap:10px 26px;margin:0 0 22px;font-size:12.5px;color:#5b6b64}
.report-legend b{font-weight:700;color:#3b4a44}
.report-legend .lg{display:inline-block;width:11px;height:11px;border-radius:4px;margin-right:6px;vertical-align:-1px}
.report-legend .lg.in{background:var(--c-in)}
.report-legend .lg.out{background:var(--c-out)}

/* Tarjetas resumen (histórico) */
.kpi-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(300px,1fr));gap:18px;max-width:860px}
.kpi-card{
  background:#fff;border:1px solid var(--sys-nav-line);border-radius:16px;padding:20px 22px;
  box-shadow:0 1px 2px rgba(16,40,34,.04);
}
.kpi-head{display:flex;align-items:center;gap:9px;margin-bottom:16px}
.kpi-head h3{margin:0;font-size:15px;color:#16231e;flex:1}
.kpi-dot{width:9px;height:9px;border-radius:50%;flex:none}
.kpi-since{font-size:11px;color:#a7b0aa}
.kpi-nums{display:flex;gap:26px;margin-bottom:14px}
.kpi-num b{display:block;font-size:32px;font-weight:800;line-height:1;color:#16231e}
.kpi-num span{display:block;margin-top:5px;font-size:11.5px;color:#8a968f}
.kpi-num.in b{color:var(--c-in)}
.kpi-num.out b{color:var(--c-out)}
.kpi-bar{display:flex;height:8px;border-radius:6px;overflow:hidden;background:#eef2f0}
.kpi-bar i{display:block}
.kpi-bar i.in{background:var(--c-in)}
.kpi-bar i.out{background:var(--c-out)}
.kpi-bar i.empty{background:#e4e9e7}
.kpi-today{margin:12px 0 0;font-size:12px;color:#8a968f}

/* Selector de período */
.period-tabs{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin:30px 0 16px}
.period-tabs-label{font-size:11px;font-weight:800;color:#95a09a;text-transform:uppercase;letter-spacing:1px}
.period-tabs a{
  text-decoration:none;border:1px solid var(--sys-nav-line);background:#fff;color:#5b6b64;
  border-radius:9px;padding:8px 15px;font-size:12.5px;font-weight:600;transition:all .12s;
}
.period-tabs a:hover{border-color:#bcd9c9;color:#0a7c48}
.period-tabs a.selected{background:#0f9d63;border-color:#0f9d63;color:#fff;box-shadow:0 4px 12px rgba(15,157,99,.25)}

/* Panel con gráfico de barras */
.chart-panel{
  background:#fff;border:1px solid var(--sys-nav-line);border-radius:16px;
  padding:18px 20px 14px;margin:0 0 20px;max-width:860px;box-shadow:0 1px 2px rgba(16,40,34,.04);
}
.chart-panel-head{display:flex;align-items:center;gap:9px;margin-bottom:6px}
.chart-panel-head h3{margin:0;font-size:14px;color:#16231e;flex:1}
.chart-panel-sum{font-size:12px;color:#8a968f;font-weight:600}
.chart{display:flex;align-items:flex-end;gap:5px;height:196px;padding:22px 4px 0}
.chart-col{
  flex:1;min-width:0;height:100%;display:flex;flex-direction:column;align-items:center;
  border-radius:7px;padding:4px 0 0;transition:background .12s;
}
.chart-col:hover{background:#f4f8f6}
.chart-val{font-size:10px;font-weight:700;color:#7c8983;height:14px;line-height:14px}
.chart-val.zero{color:transparent}
.chart-bars{flex:1;width:100%;display:flex;align-items:flex-end;justify-content:center;gap:3px}
.chart-bar{width:9px;max-width:40%;border-radius:3px 3px 0 0}
.chart-bar.in{background:var(--c-in)}
.chart-bar.out{background:var(--c-out)}
.chart-col:hover .chart-bar{filter:saturate(1.2) brightness(.95)}
.chart-x{margin-top:9px;text-align:center;line-height:1.25}
.chart-x span{display:block;font-size:10px;color:#6b7972}
.chart-x small{font-size:9px;color:#b3bcb6}
.chart-col.is-now .chart-x span{font-weight:800;color:#16231e}
.chart-col.is-now .chart-x small{color:#0f9d63;font-weight:700}
.chart-empty{
  padding:44px 20px;text-align:center;color:#95a09a;font-size:13px;
  background:#f7fafa;border:1px dashed #dbe4de;border-radius:12px;margin-top:8px;
}
.chart-foot{margin:12px 2px 0;font-size:11px;color:#a7b0aa}

@media(max-width:640px){
  .kpi-nums{gap:18px}
  .kpi-num b{font-size:26px}
  .chart-bar{width:7px}
  .chart-x small{display:none}
}

/* =========================================================================
   Bandejas: filtros, lista de conversaciones, vista de chat y panel de detalle.
   Comparten estos estilos Messenger e Instagram; el acento es var(--green),
   que cada pagina define segun el canal.
   ========================================================================= */

/* --- Filtros --- */
.filters{gap:6px;padding:12px 16px}
.filters button{
  border:1px solid var(--sys-nav-line);border-radius:8px;padding:6px 11px;background:#fff;
  color:#5b6b64;font-size:12.5px;font-weight:600;display:inline-flex;align-items:center;gap:6px;
}
.filters button:hover{border-color:color-mix(in srgb,var(--green) 45%,#fff);color:var(--green)}
.filters button.selected{
  background:color-mix(in srgb,var(--green) 12%,transparent);
  border-color:color-mix(in srgb,var(--green) 40%,#fff);color:var(--green);
}
.filters button .fcount{
  font-size:10px;font-weight:800;background:var(--green);color:#fff;border-radius:10px;
  min-width:16px;height:16px;padding:0 4px;display:inline-grid;place-items:center;
}
.filters button.selected .fcount{background:var(--green)}

/* --- Lista de conversaciones --- */
.conversation{grid-template-columns:44px 1fr auto;gap:12px;padding:13px 16px;align-items:center}
.conversation .avatar{width:42px;height:42px}
.conversation .top{align-items:baseline}
.conversation strong{font-weight:500;color:#2b3a34}
.conversation.unread strong{font-weight:700;color:#16231e}
.conversation time{font-size:11px;color:#95a09a;white-space:nowrap}
.conversation.unread time{color:var(--green);font-weight:700}
.conversation p{margin-top:3px;max-width:230px}
.conv-you{color:#97a29b}
.conversation.unread p{color:#4a5751}
.conv-tags{display:flex;gap:5px;margin-top:5px}
.conv-tag{
  font-size:10px;font-weight:700;letter-spacing:.3px;padding:2px 7px;border-radius:20px;
  background:#eef2f0;color:#7c8983;
}
.conv-tag.assigned{background:color-mix(in srgb,var(--green) 14%,transparent);color:var(--green)}
.conversation .badge{align-self:center;margin-top:0;background:var(--green)}
.conversation.is-archived{opacity:.72}

/* --- Cabecera de la conversacion --- */
.chat-head{gap:12px}
.chat-head .head-main{display:flex;flex-direction:column;min-width:0}
.chat-head .chat-sub{display:flex;align-items:center;gap:8px;margin-top:3px}
.status-chip{
  font-size:10px;font-weight:800;letter-spacing:.6px;text-transform:uppercase;
  padding:3px 8px;border-radius:20px;background:#e9f7ef;color:#0a7c48;white-space:nowrap;
}
.status-chip.archived{background:#f0ede6;color:#8a7b57}
.chat-head .head-actions{display:flex;gap:8px;align-items:center}
.head-action{
  border:1px solid var(--sys-nav-line);background:#fff;color:#5b6b64;border-radius:8px;
  height:34px;padding:0 13px;font-size:12.5px;font-weight:600;cursor:pointer;white-space:nowrap;
}
.head-action:hover{border-color:color-mix(in srgb,var(--green) 45%,#fff);color:var(--green)}

/* --- Separador por dia --- */
.day-sep{display:flex;align-items:center;justify-content:center;margin:18px 0 10px}
.day-sep span{
  background:#dbe6e0;color:#516059;font-size:11px;font-weight:700;letter-spacing:.4px;
  padding:4px 12px;border-radius:20px;text-transform:capitalize;
}

/* --- Burbujas --- */
.messages{padding:22px 7% 26px}
.message{margin:2px 0;position:relative}
.message.turn-start{margin-top:12px}
.message .msg-meta{
  display:block;text-align:right;font-size:10px;color:#8a968f;margin-top:3px;
}
.message.outbound .msg-meta{color:#5f7a6c}
.message.failed .msg-meta{color:#b42318;font-weight:600}
.message.outbound.pending{opacity:.7}

/* --- Panel de detalle --- */
.details{padding:26px 22px;text-align:left;overflow:auto}
.detail-head{text-align:center;padding-bottom:18px;border-bottom:1px solid var(--sys-nav-line)}
.detail-head .big-avatar{margin:0 auto 12px}
.details h3{margin:0 0 3px;font-size:16px}
.detail-id{color:#8a968f;font-size:11.5px;margin:0 0 10px;word-break:break-all}
.channel-chip{
  display:inline-block;font-size:11px;font-weight:700;padding:4px 10px;border-radius:20px;
  background:color-mix(in srgb,var(--green) 12%,transparent);color:var(--green);
}
.detail-actions{padding:16px 0;border-bottom:1px solid var(--sys-nav-line)}
.detail-btn{
  width:100%;border:1px solid var(--sys-nav-line);background:#fff;color:#41504a;border-radius:9px;
  height:38px;font-size:13px;font-weight:600;cursor:pointer;
}
.detail-btn:hover{border-color:color-mix(in srgb,var(--green) 45%,#fff);color:var(--green)}
.detail-btn.is-archived{background:color-mix(in srgb,var(--green) 12%,transparent);border-color:transparent;color:var(--green)}
.detail-field{padding:14px 0;border-bottom:1px solid #eef2f0}
.detail-field:last-child{border-bottom:0}
.detail-field label{
  display:block;font-size:10px;font-weight:800;letter-spacing:1px;text-transform:uppercase;
  color:#95a09a;margin:0 0 6px;
}
.detail-field p{margin:0;font-size:13px;color:#2b3a34}
.status-pill{
  display:inline-block;font-size:12px;font-weight:700;padding:5px 12px;border-radius:20px;
  background:#e9f7ef;color:#0a7c48;
}
.status-pill.archived{background:#f0ede6;color:#8a7b57}
.assign-input{
  width:100%;border:1px solid var(--sys-nav-line);border-radius:8px;padding:8px 10px;
  font:inherit;font-size:13px;outline:0;background:#fff;
}
.assign-input:focus{border-color:var(--green)}

@media(max-width:1050px){
  .sidenav{width:64px;padding:14px 6px}
  .sidenav .nav-section,.nav-item span,.nav-item em,.nav-foot{display:none}
  .nav-item{justify-content:center;gap:0;padding:11px 0}
}
@media(max-width:700px){
  .shell-body{flex-direction:column}
  .sidenav{
    width:100%;flex-direction:row;overflow-x:auto;padding:6px;border-right:0;
    border-bottom:1px solid var(--sys-nav-line);
  }
  .nav-item{border-left:0;border-bottom:3px solid transparent}
  .nav-item.active{border-left:0;border-bottom-color:var(--green)}
}